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Privacy policy

We are ESCOCAFÉ FRANCE, a brand protected in France and internationally.

The address of our website is: https: /shop.escocafe.com and www.escocafe.com

In this privacy and cookie management policy (the "Policy"), we describe the information we collect about you, which you have provided to us, which is provided to us by third parties, and which will be processed by us as and when and as you navigate this site (our "Website") and the services available through this website, our mobile website and, for registered users, our mobile application (collectively our "Services")We recommend that you read this policy carefully in order to understand what ESCOCAFÉ (subsidiary of FRANCE) and its subsidiaries, with your personal informationYour use of our website and services, as well as any privacy disputes, are subject to this policy and our applicable terms and conditions of use, including their applicable damage limitation and resolution. disputes by our useOur terms and conditions for our services are incorporated by reference into this policy.

How, when and what personal data we collect and why we collect it

We collect information directly from you, about you, from third parties (with the agreement of the EU user), and automatically when you use our website and services. our services through our mobile app is only available to users who register for our services.

What information should I get in France?

The types of information we collect about you depends on your specific interaction with our website and servicesThey may in particular include, to the extent permitted by the legislation applicable in the territory of the EU and in accordance with the legislation on GDPR:

Your contact details (e.g. name, email address, telephone number, billing or postal address)
Bank and credit information
IP adress
Identity validation (pExPhotograph, other information required to verify your information)
National identification numbers
Date of Birth
Details of all transactions made using one of the services
Any other information you choose to provide to us (for example, if you send us an email / contact us otherwise)
Calls / emails / other correspondence
Information through cookies and other tracking technologies listed above and described in the section below entitled "Our use of cookies and other tracking mechanisms"
You are responsible for providing accurate and up-to-date informationIf you choose to participate in our referral program, you acknowledge that you have your friend's consent to provide us with information about you.

Comments

When visitors leave comments on the site, we collect the data contained in the comments form, as well as the visitor's IP address and the user agent string of the browser, in order to facilitate the detection of spam.

An anonymized string created from your email address (also known as a hash) can be provided to the Gravatar service to see if you are using it.The Gravatar service privacy policy is available here: https://automattic.com/privacy/After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) includedWebsite visitors can download and extract all image location data from the site.

Contact form

For more contact with coffee and related to our activity information.

Cookies

If you leave a comment on our site, you can choose to save your name, email address and website in cookiesThese are for your convenience so you don't have to re-enter your information again when you leave another commentThese cookies will last one year.

If you have an account and connect to this site, we will set a temporary cookie to determine if your browser accepts cookiesThis cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also configure several cookies to save your login information and your screen display choicesConnection cookies last two days and screen cookies for one yearIf you select "Remember Me", your connection will be kept for two weeksIf you log out of your account, login cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browserThis cookie does not contain any personal data and simply indicates the identifier of the article you have just modifiedIt expires after 1 day.

OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS

We and our third-party service providers use cookies and other tracking mechanisms (including tracking technologies designed for mobile applications) to track information about your use of our website and services.We may combine this information with other personal information we collect about you (and our third party service providers may do this on our behalf).

CookiesCookies are alphanumeric identifiers that we transfer to your computer's hard drive via your web browser for archiving purposesSome cookies make it easier for us to navigate our website and services, while others are used to speed up the login process or allow us to track your activities on our website and services.There are four types of cookies:

Strictly necessary cookiesThese are cookies necessary for the operation of our website.They include, for example, cookies that allow users to log into secure areas of our website
Analysis / performance cookiesThese types of cookies allow us to recognize, count the number of visitors and see how visitors move around our website when they use it.This helps us to improve the operation of our website, for example by making it easy for you to find what you are looking for.
Functionality cookiesThese cookies are used to recognize you when you return to our websiteThey allow the personalization of the content, the recognition of the users, as well as the memorization of your user preferences (for example, your choice of language or region)
Targeting cookiesThese cookies record your visit to our website, the individual pages visited and the links followedIf the cookie is set by a third party (an ad network, for example) that also monitors traffic to other websites, this type of cookie can also be used to track your movements on different websites and create profiles of your general online behaviorThe information collected by tracking cookies is commonly used to target online advertising
The four types of cookies above will be either session cookies or persistent cookies.

Session cookiesSession cookies only exist during an online sessionThey disappear from your computer when you close your browser or shut down your computerWe use session cookies to allow our systems to uniquely identify you during a session or when you are connected to the website or servicesThis allows us to process your transactions and requests online and to verify your identity, once you are logged in, when you are traveling through our website or services.
Persistent cookiesPersistent cookies remain on your computer after closing your browser or turning off your computerWe use persistent cookies to remember your user information, preferences and activity, so that we can provide you with our services the next time you return to our website or services.We also use persistent cookies to track aggregate and statistical information about user activity, which can be combined with other user information
Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.)Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking, and monitor your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged in. to this website.

Analytic

All information related to analyzes, cookies and other digital analytical information.

HOW WE USE YOUR INFORMATION

To validate your identity (occasionally)
To provide you with our services, to communicate with you regarding your use of our services or any change in our terms and conditions that applies to you
For the purposes for which you specifically provide us with information, including to respond to your inquiries, to provide the information you request and to provide customer assistance
Adapt the content and information that we can send or display to you, offer site customization (where applicable law allows), personalized help and instructions, and in any other way personalize your experience when you use our site Web and our services
For marketing and promotional purposes, for example, where permitted by law (unless (if applicable) you have opted out in "My Account" on the website), and as indicated in the table below below, we may use your information, such as: your email address, telephone number or postal address to send you newsletters, special offers and promotions, or to contact you about services or information that may be to interest you, or to draw lots for campaigns or others, and to give you prizes and awards
In accordance with applicable law (unless (if applicable) you have chosen not to participate), to help us advertise our products and services on various media, including, without limitation, send you promotional emails , advertise our services on third party sites and social mediaplatforms, by sending you direct mail and telemarketing
To better understand how users access and use our website and services, both globally and individually, to administer, monitor and improve our website and services, for our internal and other purposes research and analysisPlease see our discussion below regarding third party analytics
To protect our customers, employees or property - for example, to investigate fraud, harassment or other types of illegal activity involving us or other companies with which we do business, in order to enforce this policy as well as our general conditions
Who do we share your data with?

We do not share our information with third partiesWe use email marketing platforms and we have our databases to store your personal information in a secure digital environment to prevent unauthorized disclosure of your information.

How long do we keep your data for?

If you leave a comment, the comment and its metadata are kept indefinitelyThis allows us to automatically recognize and approve all follow-up comments instead of keeping them in a moderation queue.

For users who register on our website (if applicable), we also store the personal information they provide in their user profileAll users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

What rights you have over your data

If you have an account on this site or if you have left comments, you can request to receive an exported file of the personal data we hold about you, including the data you have provided to us.You can also request that we erase any personal data we hold about you.This does not include data that we are obliged to keep for administrative, legal or security purposes.

Where we send your data

Visitors' comments can be verified via an automated spam detection service.

Your contact details

You can contact us via our dedicated email “privacypolicy@escocafe.com” and tell us about your concerns regarding our privacy policy and our compliance with GDPR legislation.

Additional information

THIRD PARTY ANALYSIS

We use automated devices and applications, such as Google Analytics, Mixpanel, Mouseflow, VWO and Trendemon, to assess the use of our website and servicesTo unsubscribe from Google Analytics, go to the following page: https://tools.google.com/dlpage/gaoptout/To unsubscribe from Mouseflow, please go to https://mouseflow.com/opt-out/. You can unsubscribe from Mixpanel analyzes by clicking here. To follow the withdrawals, Mixpanel will use a persistent cookie on your devicePlease note that if you use a new or different computer, install a new browser or delete cookies, you can delete the deactivation cookie for Mixpanel; in this case, you will have to unsubscribe via the link above.

We use these tools to help us improve our services, performance and user experiencesThese entities may use cookies and other tracking technologies to provide their servicesThese third parties may collect your device identifier, your IP address or any other information relating to your use of the Services as part of the analyzes they provide to us.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deletedIf you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed aboveAdditionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

14 year old minors policy
MINORS
The Site is not intended for individuals under the age of 14 years old
Any purchase made from minors between 14 and 18 years, we assumed that is authorized by their parents allowing their children to access the internet.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@escocafe.com or by mail using the details provided below:

Escocafé
Escocafé, 7 rue du Gros Caillou, 75007 Paris, France

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